Installation & Assembly Services

INSTALLATION & ASSEMBLY SERVICES

Available in Phoenix, AZ and surrounding areas. Please contact for quote for other areas in Arizona. Playset sales available nationwide. To find installation nationwide, click here

Installation of do-it-yourself (DIY) products such as playsets, basketball goals, sheds, and gazebos can often be more challenging than expected. Professional installation helps ensure that the structure is assembled to manufacturers’ specifications and guidelines.  If the item you have purchased is for use by children then it is even more important to assemble it correctly to help ensure everyone’s safety. All DIY items come with instructions and after you take a look, give us a call! We are happy to help install or assemble your item purchased from retailers such as Costco, Sam’s Club, Home Depot, Lowes, and more! 

If you bought your new Playset, Safety Surface, Basketball Hoop or Trampoline from us: 

  • The manufacturer will ship the purchase to Leisure Installs*. 
  • Delivery or Pickup can be arranged once Leisure Installs has received the item from the manufacturer.  Typically within 5 business days.  
  • If installation service has been purchased, we will scheduled delivery and installation for the same day. 
    • Please allow flexibility with appointment date in regards to unforeseen circumstances. 
    • Please make sure the site meets expectations and criteria to avoid delays or additional costs.

*Special circumstances may result in delivery direct to you:

  • The carrier will contact you to make delivery arrangements.  
  • If installation service has been purchased, please contact Leisure Installs to schedule  the appointment.  
    • Please allow flexibility with appointment date in regards to unforeseen circumstances. 
    • Please make sure the site meets expectations and criteria to avoid delays or additional costs.

When delivery is direct to the customer. It is very important that you thoroughly inspect the merchandise for any damages that may have occurred during transport. ANY damages that are discovered must be notated on the bill of lading/delivery receipt that you sign. Have the driver initial any damage report and be sure to obtain a copy of this delivery document. Deliveries refused, including those due to late deliveries on the carrier’s behalf will be refunded minus all incurred shipping costs, which may include, but is not limited to, shipping costs to and from the respective delivery address.

EXPECTATIONS OF INSTALLATION SITE:

  • Site preparation must be complete prior to the installation date.
  • Select a site in your yard that is level and free of rocks, stumps, tall grass, trees, and other protrusions.
  • Sheds, gazebos and pergolas should have proper concrete pads or footings already prepared unless that service was purchased from Leisure Installs ahead of time.
  • Select a site that has good drainage and does not collect water. Many items installed in areas of poor drainage will void product warranty.
  • Free of pet waste.
  • Please turn sprinklers off the day prior to allow the yard to dry.
  • If anchoring is required, underground utilities must be marked ahead of time.  We do not anchor to artificial grass or with wooden stakes.
  • We will condense shipping materials but do not remove them for disposal.
  • If gated community, a $20 charge may be incurred if company name is not on list for entry.

INSTALLATION TERMS & CONDITIONS:

    • If these terms and conditions are not met, additional costs and rescheduling may apply. 
    • A family representative over the age of 18 must be present to confirm placement of the item and be able to make decisions or answer questions if the need arises. There will be additional costs if the item must be moved after installation is complete.
    • Please do not allow your children outside unattended during installation due to jobsite safety and liability reasons.
    • Any HOA approval is the responsibility of the homeowner. We strongly encourage you to get approval. Taking a playset down due to fines is never fun! 
    • ASTM Guidelines recommend a 6-foot safety zone around an entire playset or swing set. When selecting the area for your playset add six feet in addition to the playset dimensions for safe play. Be sure to check for overhead dangers such  as tree branches or utility lines. Most playset manuals or instructions will provide the built height
    • Additional costs may incur if ground leveling and/or site preparation is needed. 
    • Installer is not responsible for any sprinkler system components, underground utilities or services, or artificial grass located in the site area.  Outside companies can mark the underground utilities for you. 
    • If pictures of the site are needed to confirm readiness, please send them to install@leisureinstalls.com.
    • Access to electricity within 150 feet of the installation site must be provided.
    • Please be aware that all installation dates are tentative due to unforeseen circumstances that may arise, such as inclement weather, delivery delays, or product manufacturer defects.

Damage/Defect found during installation: Leisure Installs will attempt to ensure all compenents are accounted for and not damaged prior to installation. If damage or missing components are found, then the customer will need to file a claim with the manufacturer. We may not be able to complete the installation until replacement parts are provided. Once replacement parts are received, Leisure Installs will return to complete the installation. We will not charge for this additional trip. However, there may be additional trip fees if multiple return trips are required. If Leisure Installs needs to make additional repairs to the item due to the manufacturer damage/defect, then there may be a minimum fee of $100.

Damage/Defect found after installation: Please contact the manufacturer to file a warranty claim on the components. We’re more than happy to assist with the installation of the warranty replacement parts! Once the replacement parts are received, please contact Leisure Installs to schedule an appointment. There will be a minimum fee of $100 to install the new components.

Wooden Playsets- Cosmetic imperfections and natural tendencies of wood such as peeling, splintering, warping, seasonal checking or cracking, knots or knot holes, etc. are normal characteristics of all wooden play equipment. Checks or cracks in wood components that do not affect the intended function of the part, piece or overall swing set functionality are not typically covered by manufacturer warranty.

    • If these terms and conditions are not met, additional costs and rescheduling may apply.