Customer Support

Shipping & Delivery

Shipping and delivery are provided by Gorilla Playsets. Playsets typically arrives within 3-4 weeks. Read more

Returns and Cancellations

Your satisfaction is our goal. Returns and cancellations are offered on a limited basis. Read more. 

Suggested Maintenance

We are happy to provide maintenance services for your playset. Please contact for a free quote. Click to learn more about suggested maintenance from Gorilla Playsets. Read more.

Warranty Information

REGISTER YOUR PLAYSET! Warranty is provided by Gorilla Playsets for the original purchaser. Click to learn more about warranty registration and filing a claim. Read more.